Frequently Asked Questions (FAQ)

Last updated: February 2026

Welcome to the Showpo FAQ page! Here you’ll find answers to the most common questions about our products, orders, shipping, returns, and more.

If your question isn’t listed, feel free to contact us at sales@showpo.shop.

1. What products does Showpo sell?

Showpo offers:

  • Trendy apparel

  • Accessories

  • Fashion-forward footwear

All products are designed for style, comfort, and quality.

2. How long does shipping take?

Processing Time: 1–3 business days
Standard Shipping: 5–10 business days
Expedited Shipping (if available): 2–5 business days

Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

3. Do you ship internationally?

Currently, Showpo ships to all U.S. states.

International shipping is not available at this time unless noted on specific product pages.

4. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number.
Use the tracking number to check your delivery status through the carrier’s website.

5. Can I cancel my order?

Orders can only be cancelled before they are processed or shipped.
Once an order has shipped, you must follow our Return & Refund Policy.

To request a cancellation, email sales@showpo.shop with your order number immediately.

6. What is your return policy?

  • Returns are accepted within 14 days of delivery

  • Items must be unused, unworn, and in original packaging

  • Final sale, clearance, and certain personal items are not eligible

Refer to our Return & Refund Policy for full details.

7. What if I receive a defective or incorrect item?

If your item is defective, damaged, or incorrect:

  1. Contact us within 7 days of delivery

  2. Provide your order number and clear photos

We will review the issue and provide a replacement or refund if approved.

8. Do you offer exchanges?

We do not offer direct exchanges.
If you need a different size or product, return the original item (if eligible) and place a new order.

9. What payment methods are accepted?

We accept major:

  • Credit and debit cards

  • Secure online payment methods at checkout

All payments are processed securely by trusted third-party providers.

10. How can I contact Showpo?

For questions or support:

Email: sales@showpo.shop
Phone: +1 989-266-5470

Business Address:
2926 Lambrusco Place
Fayetteville, North Carolina, 28306
United States

Our support team typically responds within 24–48 business hours.